At K&H, when we embarked on our systemisation programme in 2004, one of the first systems to go live was how to use our coffee machine.
It is clearly not just us that think this is a priority, as coffee is used the example of how to start systemising (or “systematising” to the Americans) in the resources section of the E-Myth website. You can get a copy of the system there.
The serious point about this is that it shows just how easy it is to start to put systems into place in a business, as long as you have the intention and attention, in Gerber’s words. You just write down, step by step, what you do and then save this somewhere that everyone can access it easily.
What was the first system you wrote in your business?
Please tell us about this and your business systemisation challenges.