I have been speaking to a business consultant recently about management. No matter how big or small a business is, good managers will always make a business better.
I asked him what the traits of a highly effective manager are, experience being a given, here are his views on the necessary skills.
Effective managers are known to make decisions quickly and are slow to change those decisions. This is often seen as being stubborn or resistant to change, but a manager that changes his or her decisions frequently is seen as indecisive, confusing and loses respect as a team leader. Often, those who change decisions often rely too heavily on impressing others with their title and position instead of understanding what’s in front of them. Well informed, quick decision making is a signature of highly effective managers.
Good managers make definite plans and know how to execute them. Leading by guesswork without definite plans can be seen as disorganised. For the most part, effective managers take the time to think things through, weigh up all the options and then come up with viable ways to address positive and negative risks that may arise. Essentially, they plan their work and work their plan.
Good managers empathise with their team members. It’s easy for some managers to dismiss the personal issues of team members, but truly effective managers realise that paying attention to staff as well as their work is essential to having a productive team. Not only does it make the employee feel like they matter, it is also good business. A boss that sympathises with and provides resources to his/her team is a part of the holistic business approach that is good for team morale as well as the firm itself.
Knowing the Detail
Good managers understand the detail but focus their efforts on the big picture. They delegate tasks to the team and trust those team members to deliver. A good manager will always impart an understanding of the overall plan to the team and then give each person a part to play in delivering the plan.
Do you agree with this? I would be pleased to hear your views. What do you think are the best attributes of a truly successful manager?